Hard Rock Casino Atm Fee
COVID-19 Response Plan
Hard Rock Casinos Get In The Game The game is always on at Hard Rock Casinos, where stars are made every night. Come try your hand at the tables, with classic games including blackjack, baccarat and poker, or tap into thousands of the hottest slots on the planet. Enjoy modern accommodations, world-class entertainment, delicious dining, and enjoyable casino gaming at Hard Rock Hotel & Casino in Atlantic City. From Boston to Brussels, Venice to Vallarta, we have Hard Rock locations in some of the world's most desirable locations. Infusing our signature rock vibe with the unique character of each city, our hotels truly celebrate their surroundings. Find your perfect destination city and let Hard Rock take you there. Hard Rock Hotel & Casino Atlantic City Has Answers. Before visiting, please review our travel update page for frequently asked questions and updates here. Here at Hard Rock Hotel & Casino Atlantic City, we have so many options, programs, services, and specialty offers available, guests are sure to have a few questions.
New casino hours of operation will be as follows:
Monday 7AM – Tuesday 4AM
Tuesday 7AM – Wednesday 4AM
Wednesday 7AM – Thursday 4AM
Thursday 7AM – Friday 4AM
Friday 7AM – Monday 4AM (Open 24 hours on weekends and select holidays)
Being back open is music to our ears. We have implemented a new set of standards called Safe + Sound that is dedicated to providing a healthy and safe environment for our guests and team members. We will always go above and beyond to take deliberate, careful steps to ensure a rock ‘n’ roll experience for all.
Here are a few examples of what you will see when you find your way back;
Thermal Imaging. Guest and team member entrances are limited to allow our security team to conduct non-invasive temperature checks utilizing thermal imaging. In accordance with CDC guidelines, anyone displaying a temperature of 100.4 or more, displaying a cough, shortness of breath or other symptoms of COVID-19 will be discretely offered a secondary temporal temperature screening. Guests and team members with temperatures of 100.4 or more will not be permitted to enter the property.
Physical Distancing. Guests will be advised to practice proper social distancing from individuals and groups of people not traveling with them while standing in lines or moving around property. There will be signs and floor decals to assist with the guidelines set for social distancing at kiosks, cage/food and beverage counters, entrances and ATM’s.
Sanitation Stations. Hand sanitizer dispensers and sanitizer wipes have been placed throughout the property for guest and team member usage.
Guest and Team Member Health Concerns. Our team members have been given clear instruction on how to respond to and report guests or coworkers who are exhibiting signs of a cough, shortness of breath, or other known symptoms of COVID-19.
As states begin to ease restrictions, we have been observing other casinos as they reopen across the United States. We have also been surveying our Rock Star guests all in an effort to learn and establish new best practices to provide a safe environment for guests and team members to enjoy. We will continue to monitor the property and make changes to adapt to this new environment.
Initially, we will restrict the gaming floor to 50% occupancy as a safety measure following the guidelines of the Iowa Racing and Gaming Commission. This restriction includes the slot floor as well as table games. This will allow guests to practice social distancing guidelines while on property.
Casino entrance’s will be limited to the main and east casino doors. The north entrance located near Main + Abbey will be open during Main + Abbey operating hours only.
All team members who work in direct guest-service areas will be wearing masks as part of their uniforms to protect themselves, our guests and their fellow team members. Masks are mandatory for anyone on the casino floor, but may be taken off to eat or drink while sitting at a table, booth or bar.
If you are considered high-risk or if you are experiencing any signs of illness, we ask you to please stay home until you are well.
For more information about specific areas and venues, see below:
Gaming
Slot Machines:
- An increased number of EVS staff will be working on the casino floor to ensure machines are cleaned and sanitized frequently.
- All team members who work in direct guest-service areas will be wearing face masks.
Table Games:
- No gathering behind players sitting at the tables.
- All table games players must wear masks while gaming.
- No smoking at the tables.
- Three players per Blackjack table.
- Three players per Carnival game.
- Four players per Roulette table.
- Six players per Craps table.
Table games hours of operation:
Monday 10AM – Tuesday 2AM
Tuesday 10AM – Wednesday 2AM
Wednesday 10AM – Thursday 2AM
Thursday 10AM – Friday 2AM
Friday 10AM – Monday 2AM (Open 24 hours on weekends and select holidays)
Casino Beverage Service:
- Anthem will be open for walk-up orders.
- Sports Bar and Sports Lounge are temporarily closed, except for weekends.
- Servers will continue beverage service on the casino floor while wearing masks.
Rock Star Rewards and Promotions
- Expired Free Slot Play, Hotel, and Food and Beverage offers will not be extended.
- Because of our extended closure, we are modifying our current Tier structure. Tier thresholds will be reduced to the following;
- Rock Star – FREE
- Hall of Fame – 2,750 tier points (previously 3,500)
- Legend – 27,500 tier points (previously 35,000 tier points)
- Double Platinum – 55,000 tier points (previously 70,000 tier points)
- Regular Tier thresholds will resume in 2021.
- No points or tier points expired during the temporary closure.
- Classic Rockers promotions will be discontinued until further notice.
Food & Beverage: In compliance with the Governor’s proclamation, the consumption of food and beverage is not permitted on the premises for the general public from 10PM-6AM.
Open Venues (with limited hours):
- Main + Abbey
- Fuel American Grill
- Anthem Bar
- Lobby Bar
Hard Rock Casino Atm Fees
Venue Guidelines:
- Six-foot floor markers will be visible in high-traffic areas. We ask that all guests obey CDC guidelines for social distancing.
- All open food & beverage venues will have new seating configurations that meet the six-foot social distancing guidelines.
- Groups will be limited to no more than 8 people.
- Bar seating will be closed to patrons except for walk-up traffic.
- All team members who work in direct guest-service areas will be wearing face masks.
- Menus will be disposable one-time use to be discarded after each guest and/or digital menus to accommodate thorough sanitization.
- Due to current restrictions on some available products, menus may feature limited items.
- No self-service of food, including condiments, will be available.
- Condiments will be removed from tables and dispensed by team members upon the request of the guest.
- Guests are encouraged to make reservations, when possible.
Temporarily Closed Venues:
- World Tour Buffet
- Sports Bar
- Sports Lounge (except for weekends)
- Yards Bar
Valet & Coat Check
- Due to our phased opening approach, valet and coat check will not be available until further notice.
Hotel
- Hard Rock Hotel is accepting reservations.
- Due to our phased opening approach, the pool will not be available until further notice.
- If a reservation was made with a 3rd party reservation site, please contact them for their cancellation procedures.
Retail
- The Rock Shop will be open daily for limited hours from Sunday – Thursday 12pm to 8pm and Friday – Saturday 12pm-10pm.
Entertainment
- All concerts have been postponed until further notice.
- If you purchased tickets for any postponed shows, they will be valid for the rescheduled show date.
Our Entertainment department will continue to monitor industry-wide protocols as the nation transitions back into allowing larger gatherings. As new protocols are developed, they will be detailed on our website.
If you’ve booked a room in Atlantic City, you are well aware that the price you see advertised is not the price you pay. Sometimes it’s not even close. Whether you’re redeeming a “comped” night that ends up costing $32 or booking two-night stay that balloons from a $300 advertised rate to more than $400 total, the fees and taxes are a frustrating element of booking rooms at casino hotels.
When you book at Borgata’s website, you get a clear breakdown of what you’re paying on top of the room rate.
In Atlantic City, the hotel tax rate is a whopping 13.625%, and New Jersey tacks on a $3 occupancy fee and a $2 “tourism promotion” fee every night you stay. All of that is before you get hit with the resort fee, which is the hotel’s way of giving you a bundle of amenities at one low pricekeeping the advertised price low while increasing their Average Daily Rate.
To make matters more confusing, the resort fee and $2 tourism promotion fee are subject to the state tax while the $3 occupancy fee is not, and hotels differ on whether or not those taxes are included in the listed resort fee. Digesting all of that?
In the interest of clearing this up, below is a list of resort fees at Atlantic City casino hotels. The “Effective Fee” is a combination of the resort fee, taxes on that fee, the $3 state occupancy fee, and the $2 state tourism promotion fee (and any taxes on that fee). More simply, it’s the difference between the advertised rate (plus tax) and what you actually end up paying per night.
Atlantic City Resort Fee Comparison:
Hotel | Resort Fee | Tax Included? | Effective Fee | Confirmed: |
Bally’s | $23.71 | NO | $32.21 | 12/1/20 |
Borgata | $15.00 | NO | $22.31 | 12/1/20 |
Caesars | $23.71 | NO | $32.21 | 12/1/20 |
Golden Nugget | $17.00 | YES | $22.00 | 12/1/20 |
Hard Rock | $17.00 | NO | $24.58 | 12/1/20 |
Harrah’s Resort | $23.71 | NO | $32.21 | 12/1/20 |
Ocean | $23.00 | NO | $31.40 | 12/1/20 |
Resorts | $23 | NO | $31.40 | 12/1/20 |
Tropicana | $23.76 | NO | $32.27 | 7/31/18 |
December 2020 update: Golden Nugget’s resort fee went from $20 to $22, Resorts’ fee went from $22.08 to $31.40, and Tropicana is now owned by Caesars so they increased their fee from $24.59 to a much more Caesars-like $32.27.
Hard Rock Casino At Fire Mountain
It’s worth noting that these fees are waived for elite status holders in many of the casinos’ players clubs. Thanks to Darryl McEwen, creator of Seven Stars Insider, for providing much of the following info:
- Bally’s, Caesars, and Harrah’s: Resort fee waived for Total Rewards Diamond and Seven Stars cardholders. You will typically still be charged the $5 in state fees if you book online or through 1-800-CAESARS, but you can sometimes get it waived by booking through a host.
- Borgata: Only rooms booked through a host can get the resort fee waived, regardless of M life Rewards tier level. You can use comp dollars to pay the resort fee.
- Hard Rock: Resort fee not waived at any tier level. You can use comp dollars to pay the resort fee.
- Ocean: Resort fee and state fees waived for Ocean Premier Black cardholders.
- Resorts: Resort fee waived for Star Card Red Carpet cardholders. It’s unclear if this includes the $5 occupancy/tourism fee. You can use comp dollars to pay the resort fee but not the occupancy/tourism fee.
- Tropicana: Resort fee waived for Trop Advantage Black cardholders. It’s unclear if the $5 in state fees are also waived. You can use comp dollars to pay the resort fee and state fees.
So keep these fees in mind next time you go to book an AC hotel. And remember that it could be worse — MGM just announced a resort fee increase at several Vegas properties, bringing post-tax fees to more than $51.
Also, if you stay somewhere and see that our information is out of date, let us know in the comments or email us at dueforawin@gmail.com.